Quality Management

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Quality Management Unit

To coordinate activities carried out within the framework of Healthcare Quality Standards (SKS) and the ISO 9001:2015 Quality Management System,
To evaluate analysis results conducted by departments regarding departmental objectives, indicators, and performance metrics,
To identify existing problems in the hospital through internal audits and self-assessments, prioritize them, and carry out and ensure improvement activities accordingly,
To ensure that patient and employee survey results are discussed in relevant meetings,
To evaluate corrective, preventive, and improvement actions monitored by unit quality officers,
To monitor new and revised standards that may come into force,
To carry out training activities related to the Quality Management System and SKS within the scope of the Training Coordinator’s duties,
To submit statistical data requested by official authorities to the Chief Physician’s Office for forwarding to relevant institutions,
To enter monthly statistical data required by the Ministry of Health into the relevant institutional web systems,
To review written procedures prepared within the framework of Healthcare Quality Standards and ISO 9001:2015 and to monitor their revisions,
To evaluate statistical data related to service delivery,
To participate as a member in committees established within the scope of SKS and to follow up on their meetings.

Quality Management Unit Team

Quality Coordinator: Ferda AKSULU
Quality Director: Gülen VARAN UÇAK
Quality Management Representative: Serpil ZEREN
Training Officer: Hilal TAN
Class B Occupational Health and Safety Specialist: Cem ALDEMİR

The information on this website is provided for informational purposes only. It does not replace a physician’s medical examination, diagnosis, or treatment.

Editorial Contact: +90 226 810 00 10 | Last Updated: 21-05-2026 12:10:12